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Education


MSc Informatics
Design, Use, Interaction
University of Oslo
Norway



BSc Applied IT
Software Engineering
& Management
University of Gothenburg
Sweden







Experience

2024 - Now
IT Delivery Manager
The Quartz Corp, Lysaker Norway

The Quartz Corp (TQC) is a joint venture between the IMERYS S.A. and Norsk Mineral AS. TQC is a leading mining and mineral processing company that safeguards the entire value chain from extraction to refinement, packaging and testing. "We Engineer Rocks for a Better World."

2023 - 2024
Solution Consultant
Sopra Steria, Oslo Norway

Sopra Steria (SOP.PA) is a European Tech leader recognized for its consulting, digital services and software development. We help our clients drive their digital transformation to obtain tangible and sustainable benefits. 

2022 - 2023
Solution Consultant
Eficode, Oslo Norway

Eficode offers consultancy, training, tools and managed services that enable organizations to develop quality software, using the leading methods and tools. At Eficode, I became an Authorized Atlassian Trainer, and delivered training program on-site and remotely for customers based in Norway, the UK and the US. 

2018 - 2022
Solution Consultant
Nagarro, Oslo Norway

Nagarro (NA9:Xetra) is a global software development and technology consulting company. At Nagarro Norway, I became a  member of the Atlassian Practice and a certified Atlassian Expert. Since 2018, I have worked for clients in the public sector, telecommunications, financial services, gaming industries as well as an early-stage startup. I deliver Atlassian Stack implementation on-premise or SaaS options. Some of my projects also require data migration and system integration. At Nagarro Norway, I work with a global team and we deliver services to both European (EU/EEA) and international clients. 

2017 - 2018
Scrum Master
PatientSky, Oslo Norway

PatientSky (PSKY-ME) is a Med-Tech startup that develops SaaS solutions for patients and healthcare practitioners. As a Scrum Master, I worked with Dev, Ops, and QA teams distributed over several cities in Norway and Denmark. I coordinated multi-site Scrum activities and implemented synced information radiators powered by the Atlassian stack. We implemented a coordinated release management process with an integrated DevOps pipeline. This transformation bridged siloed teams and improved Time-to-Market. Working with the remarkable innovators at PatientSky, I also gained much insight into product development from ideation to product Go-live. 

2014 - 2017
Project Manager
TietoEVRY, Fornebu Norway

TietoEVRY (HEL: TIETO) is the largest IT consultancy in the Nordics. As a project manager at EVRY Financial Services, I managed the development of Secana Fraud Prevention suite. The Secana suite utilizes a rule-based engine that safeguards payment transactions for issuing and acquiring banks. We had a core development team at Fornebu Norway and nearshore/offshore delivery teams in Kiev and Bangalore. Our solution suite often involved external consultants for cross-functional deliveries including auditing/compliance, system integration and etc. We delivered services to Nordic and Austrian/Swiss clients.

Credentials

  • Atlassian Certified Jira Administrator for Cloud (ACP-120) 2025

  • Atlassian Certified Administration Expert 2025

  • Atlassian Certified in Managing Jira Projects for Data Center 2025

  • Atlassian Certified Expert Emeritus 2024

  • Atlassian Cloud Organization Admin Certification (ACP-520) 2023

  • Atlassian Certified Expert 2022

  • Atlassian Confluence Space Administration (APB-220 / APB-CSA) 2022

  • Atlassian Confluence Fundamentals Badge 2022

  • Atlassian Certified Jira Service Project Manager (ACP-420 / ACP-MJSP) 2021

  • AWS Certified Cloud Practitioner 2020

  • Atlassian Skills Badge: Email in Jira (ASB-112) 2020

  • Atlassian Pro Skills Badge: Advanced Jira Workflows (APB-110) 2020

  • Atlassian Certified Jira Administrator for Data Center (ACP-100 / ACP-JA)  2018

  • Atlassian Certified in Agile Development with Jira Software (ACP-300 / ACP-JSW)  2018

  • Atlassian Operations Professional Accreditation (Course) 2018

  • Atlassian Technical Sales Professional Accreditation (Course) 2018

  • PRINCE2 Foundation Diploma (Course) 2017 *

  • Certified ScrumMaster® 2014 * Renewed 2023

  • ISTQB Certified Tester 2013  *

+47 941 980 98 | LinkedIn | monan.yao@gmail.com

Copyright © 2025,   MONAN YAO  
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